Client:

CJ Restoration

Client:

CJ Restoration

Duration:

2 months

Duration:

2 months

Year:

2024

Year:

2024

Categories:

Automation Systems & Intelligent Infrastructure

Tools Used:

Outlook

Job Nimbus

Canva

Adobe Illustrator

Freepik

WIX

Our team mates who took part in this project

Kate Lee Cobe

CJ Restoration is a Colorado-based commercial and residential roofing and restoration company specializing in large-loss claims, insurance restoration, and property management support. When I joined the team, their operations and branding were outdated, disjointed, and difficult to scale. They had a great reputation, but the backend infrastructure couldn’t keep up with the company’s growth.

I began by rebuilding their internal systems from the ground up starting with a CRM overhaul and workflow automation redesign. From there, I implemented a connected suite of tools including Microsoft Outlook, SharePoint, and automated communication flows that streamlined every part of their customer experience. Once the foundation was rebuilt, I turned my focus to the brand itself, re-imagining the logo, website, visual identity, and customer-facing materials to position CJ Restoration as a modern, trustworthy, and scalable company ready for the next decade.

Important

My approach combined operational engineering with creative modernization. I began by mapping their entire customer lifecycle - from first contact to final invoice - and identifying every point of friction that cost them time, trust, or opportunity. It quickly became clear that while their field operations were strong, their follow-up systems and internal communication channels were outdated and disconnected.

I rebuilt their CRM to automate task assignment, follow-ups, and departmental workflows, ensuring every lead, inspection, and claim had an accountable owner. Then, I implemented automated text and email sequences to keep homeowners and business owners informed throughout their restoration journey dramatically improving transparency and customer retention.

The creative side came next: rebuilding the brand’s visuals to match its operational excellence. I approached the redesign not as a rebrand, but as a realignment elevating CJ Restoration’s image to match the professionalism of their service while keeping the trust and familiarity their long-time customers valued.

Important

My approach combined operational engineering with creative modernization. I began by mapping their entire customer lifecycle - from first contact to final invoice - and identifying every point of friction that cost them time, trust, or opportunity. It quickly became clear that while their field operations were strong, their follow-up systems and internal communication channels were outdated and disconnected.

I rebuilt their CRM to automate task assignment, follow-ups, and departmental workflows, ensuring every lead, inspection, and claim had an accountable owner. Then, I implemented automated text and email sequences to keep homeowners and business owners informed throughout their restoration journey dramatically improving transparency and customer retention.

The creative side came next: rebuilding the brand’s visuals to match its operational excellence. I approached the redesign not as a rebrand, but as a realignment elevating CJ Restoration’s image to match the professionalism of their service while keeping the trust and familiarity their long-time customers valued.

Important

My approach combined operational engineering with creative modernization. I began by mapping their entire customer lifecycle - from first contact to final invoice - and identifying every point of friction that cost them time, trust, or opportunity. It quickly became clear that while their field operations were strong, their follow-up systems and internal communication channels were outdated and disconnected.

I rebuilt their CRM to automate task assignment, follow-ups, and departmental workflows, ensuring every lead, inspection, and claim had an accountable owner. Then, I implemented automated text and email sequences to keep homeowners and business owners informed throughout their restoration journey dramatically improving transparency and customer retention.

The creative side came next: rebuilding the brand’s visuals to match its operational excellence. I approached the redesign not as a rebrand, but as a realignment elevating CJ Restoration’s image to match the professionalism of their service while keeping the trust and familiarity their long-time customers valued.

Approach

My approach combined operational engineering with creative modernization. I began by mapping their entire customer lifecycle - from first contact to final invoice - and identifying every point of friction that cost them time, trust, or opportunity. It quickly became clear that while their field operations were strong, their follow-up systems and internal communication channels were outdated and disconnected.

I rebuilt their CRM to automate task assignment, follow-ups, and departmental workflows, ensuring every lead, inspection, and claim had an accountable owner. Then, I implemented automated text and email sequences to keep homeowners and business owners informed throughout their restoration journey dramatically improving transparency and customer retention.

The creative side came next: rebuilding the brand’s visuals to match its operational excellence. I approached the redesign not as a rebrand, but as a realignment, elevating CJ Restoration’s image to match the professionalism of their service while keeping the trust and familiarity their long-time customers valued.

Approach

My approach combined operational engineering with creative modernization. I began by mapping their entire customer lifecycle - from first contact to final invoice - and identifying every point of friction that cost them time, trust, or opportunity. It quickly became clear that while their field operations were strong, their follow-up systems and internal communication channels were outdated and disconnected.

I rebuilt their CRM to automate task assignment, follow-ups, and departmental workflows, ensuring every lead, inspection, and claim had an accountable owner. Then, I implemented automated text and email sequences to keep homeowners and business owners informed throughout their restoration journey dramatically improving transparency and customer retention.

The creative side came next: rebuilding the brand’s visuals to match its operational excellence. I approached the redesign not as a rebrand, but as a realignment, elevating CJ Restoration’s image to match the professionalism of their service while keeping the trust and familiarity their long-time customers valued.

Approach

My approach combined operational engineering with creative modernization. I began by mapping their entire customer lifecycle - from first contact to final invoice - and identifying every point of friction that cost them time, trust, or opportunity. It quickly became clear that while their field operations were strong, their follow-up systems and internal communication channels were outdated and disconnected.

I rebuilt their CRM to automate task assignment, follow-ups, and departmental workflows, ensuring every lead, inspection, and claim had an accountable owner. Then, I implemented automated text and email sequences to keep homeowners and business owners informed throughout their restoration journey dramatically improving transparency and customer retention.

The creative side came next: rebuilding the brand’s visuals to match its operational excellence. I approached the redesign not as a rebrand, but as a realignment, elevating CJ Restoration’s image to match the professionalism of their service while keeping the trust and familiarity their long-time customers valued.

Vision and Inovation

My approach combined operational engineering with creative modernization. I began by mapping their entire customer lifecycle - from first contact to final invoice - and identifying every point of friction that cost them time, trust, or opportunity. It quickly became clear that while their field operations were strong, their follow-up systems and internal communication channels were outdated and disconnected.

I rebuilt their CRM to automate task assignment, follow-ups, and departmental workflows, ensuring every lead, inspection, and claim had an accountable owner. Then, I implemented automated text and email sequences to keep homeowners and business owners informed throughout their restoration journey dramatically improving transparency and customer retention.

The creative side came next: rebuilding the brand’s visuals to match its operational excellence. I approached the redesign not as a rebrand, but as a realignment, elevating CJ Restoration’s image to match the professionalism of their service while keeping the trust and familiarity their long-time customers valued.

Vision and Inovation

My approach combined operational engineering with creative modernization. I began by mapping their entire customer lifecycle - from first contact to final invoice - and identifying every point of friction that cost them time, trust, or opportunity. It quickly became clear that while their field operations were strong, their follow-up systems and internal communication channels were outdated and disconnected.

I rebuilt their CRM to automate task assignment, follow-ups, and departmental workflows, ensuring every lead, inspection, and claim had an accountable owner. Then, I implemented automated text and email sequences to keep homeowners and business owners informed throughout their restoration journey dramatically improving transparency and customer retention.

The creative side came next: rebuilding the brand’s visuals to match its operational excellence. I approached the redesign not as a rebrand, but as a realignment, elevating CJ Restoration’s image to match the professionalism of their service while keeping the trust and familiarity their long-time customers valued.

Vision and Inovation

My approach combined operational engineering with creative modernization. I began by mapping their entire customer lifecycle - from first contact to final invoice - and identifying every point of friction that cost them time, trust, or opportunity. It quickly became clear that while their field operations were strong, their follow-up systems and internal communication channels were outdated and disconnected.

I rebuilt their CRM to automate task assignment, follow-ups, and departmental workflows, ensuring every lead, inspection, and claim had an accountable owner. Then, I implemented automated text and email sequences to keep homeowners and business owners informed throughout their restoration journey dramatically improving transparency and customer retention.

The creative side came next: rebuilding the brand’s visuals to match its operational excellence. I approached the redesign not as a rebrand, but as a realignment, elevating CJ Restoration’s image to match the professionalism of their service while keeping the trust and familiarity their long-time customers valued.

Identifying Unique Challenges

The primary challenge was designing new systems that wouldn’t overwhelm the team or break the workflows that were already functional. CJ Restoration’s employees were used to doing things manually following up through memory or sticky notes, managing project files across multiple desktops, and saving documents in scattered folders. Transitioning to automation required both technical precision and cultural sensitivity.

The second challenge was the brand transition itself. The company had an established identity recognized by their customers, but it skewed heavily residential and lacked the polish required to win larger commercial contracts. The goal was to evolve the brand into a more modern, commercial-forward aesthetic without alienating their existing audience.

Identifying Unique Challenges

The primary challenge was designing new systems that wouldn’t overwhelm the team or break the workflows that were already functional. CJ Restoration’s employees were used to doing things manually following up through memory or sticky notes, managing project files across multiple desktops, and saving documents in scattered folders. Transitioning to automation required both technical precision and cultural sensitivity.

The second challenge was the brand transition itself. The company had an established identity recognized by their customers, but it skewed heavily residential and lacked the polish required to win larger commercial contracts. The goal was to evolve the brand into a more modern, commercial-forward aesthetic without alienating their existing audience.

Identifying Unique Challenges

The primary challenge was designing new systems that wouldn’t overwhelm the team or break the workflows that were already functional. CJ Restoration’s employees were used to doing things manually following up through memory or sticky notes, managing project files across multiple desktops, and saving documents in scattered folders. Transitioning to automation required both technical precision and cultural sensitivity.

The second challenge was the brand transition itself. The company had an established identity recognized by their customers, but it skewed heavily residential and lacked the polish required to win larger commercial contracts. The goal was to evolve the brand into a more modern, commercial-forward aesthetic without alienating their existing audience.

Resolving Complex Problems

To solve these challenges, I approached the project in two parallel tracks: operations and brand.

On the operations side, I implemented a completely restructured CRM system with logic-based automations that ensured every task, lead, and communication was tracked. I integrated automated follow-ups via email and SMS, dramatically reducing lost opportunities. Each department from inspections to production was assigned automated task triggers and timelines, ensuring accountability and efficiency across the entire organization.

To centralize company data, I built a custom SharePoint environment. It became their “single source of truth” housing employee documents, training resources, proposal templates, and operational forms. By migrating the team to Outlook and SharePoint, I gave them a scalable communication and document-management system that brought structure to chaos.

On the brand side, I reimagined the company’s visual identity. I redesigned their logo, rebuilt their website, and created professional templates for proposals, statements of qualifications, and marketing materials. Every visual decision from typography to tone was designed to feel elevated yet familiar.


Resolving Complex Problems

To solve these challenges, I approached the project in two parallel tracks: operations and brand.

On the operations side, I implemented a completely restructured CRM system with logic-based automations that ensured every task, lead, and communication was tracked. I integrated automated follow-ups via email and SMS, dramatically reducing lost opportunities. Each department from inspections to production was assigned automated task triggers and timelines, ensuring accountability and efficiency across the entire organization.

To centralize company data, I built a custom SharePoint environment. It became their “single source of truth” housing employee documents, training resources, proposal templates, and operational forms. By migrating the team to Outlook and SharePoint, I gave them a scalable communication and document-management system that brought structure to chaos.

On the brand side, I reimagined the company’s visual identity. I redesigned their logo, rebuilt their website, and created professional templates for proposals, statements of qualifications, and marketing materials. Every visual decision from typography to tone was designed to feel elevated yet familiar.


Resolving Complex Problems

To solve these challenges, I approached the project in two parallel tracks: operations and brand.

On the operations side, I implemented a completely restructured CRM system with logic-based automations that ensured every task, lead, and communication was tracked. I integrated automated follow-ups via email and SMS, dramatically reducing lost opportunities. Each department from inspections to production was assigned automated task triggers and timelines, ensuring accountability and efficiency across the entire organization.

To centralize company data, I built a custom SharePoint environment. It became their “single source of truth” housing employee documents, training resources, proposal templates, and operational forms. By migrating the team to Outlook and SharePoint, I gave them a scalable communication and document-management system that brought structure to chaos.

On the brand side, I reimagined the company’s visual identity. I redesigned their logo, rebuilt their website, and created professional templates for proposals, statements of qualifications, and marketing materials. Every visual decision from typography to tone was designed to feel elevated yet familiar.


CJ Restoration
CJ Restoration
CJ Restoration

User-Centric Design

From a user standpoint, the new CJ Restoration experience is defined by accessibility and reassurance. Homeowners and business owners facing property damage are often stressed and uncertain — so the design needed to be calming, clear, and direct. I built intuitive page structures with concise messaging, visual proof of expertise, and seamless communication touchpoints that made it easy for users to reach support or track progress.

For internal users, the systems were designed with the same empathy. Every automation was built to simplify employee workflow, not complicate it. The goal wasn’t to digitize everything - it was to humanize the work by removing repetitive, error-prone tasks and letting people focus on what they do best.

User-Centric Design

From a user standpoint, the new CJ Restoration experience is defined by accessibility and reassurance. Homeowners and business owners facing property damage are often stressed and uncertain — so the design needed to be calming, clear, and direct. I built intuitive page structures with concise messaging, visual proof of expertise, and seamless communication touchpoints that made it easy for users to reach support or track progress.

For internal users, the systems were designed with the same empathy. Every automation was built to simplify employee workflow, not complicate it. The goal wasn’t to digitize everything - it was to humanize the work by removing repetitive, error-prone tasks and letting people focus on what they do best.

User-Centric Design

From a user standpoint, the new CJ Restoration experience is defined by accessibility and reassurance. Homeowners and business owners facing property damage are often stressed and uncertain — so the design needed to be calming, clear, and direct. I built intuitive page structures with concise messaging, visual proof of expertise, and seamless communication touchpoints that made it easy for users to reach support or track progress.

For internal users, the systems were designed with the same empathy. Every automation was built to simplify employee workflow, not complicate it. The goal wasn’t to digitize everything - it was to humanize the work by removing repetitive, error-prone tasks and letting people focus on what they do best.

Meeting User needs

CJ Restoration’s biggest need was consistency - both in communication and in presentation. By connecting every operational system (CRM, email, SharePoint, and automation workflows), I created a digital backbone that ensured every customer interaction felt intentional and professional.

Follow-up automations addressed their biggest operational gap: untracked leads and missed opportunities. Now, every inquiry receives a timely, branded message, followed by scheduled check-ins until completion. On the customer side, this built confidence. On the business side, it created measurable accountability.

Meeting User needs

CJ Restoration’s biggest need was consistency - both in communication and in presentation. By connecting every operational system (CRM, email, SharePoint, and automation workflows), I created a digital backbone that ensured every customer interaction felt intentional and professional.

Follow-up automations addressed their biggest operational gap: untracked leads and missed opportunities. Now, every inquiry receives a timely, branded message, followed by scheduled check-ins until completion. On the customer side, this built confidence. On the business side, it created measurable accountability.

Meeting User needs

CJ Restoration’s biggest need was consistency - both in communication and in presentation. By connecting every operational system (CRM, email, SharePoint, and automation workflows), I created a digital backbone that ensured every customer interaction felt intentional and professional.

Follow-up automations addressed their biggest operational gap: untracked leads and missed opportunities. Now, every inquiry receives a timely, branded message, followed by scheduled check-ins until completion. On the customer side, this built confidence. On the business side, it created measurable accountability.

Detailed Pages and Features

Home – I completely rebuilt the homepage to position CJ Restoration as a modern, technology-driven restoration company. The new layout clearly separates their residential and commercial services, adds clear CTAs for scheduling inspections, and uses updated brand visuals that communicate credibility and calm confidence. Every lead form on this page connects directly into their automated CRM pipeline, triggering follow-up emails, texts, and internal task assignments.

  • About – I rewrote and redesigned the About page to tell the company’s story in a more intentional, brand-aligned way. I wanted this page to reflect their legacy while introducing their evolution — including their expanded commercial capabilities and customer-first culture. The copy and layout were simplified to make the brand feel both trustworthy and contemporary.

  • Residential – I redesigned the Residential page to serve as a comprehensive guide for homeowners navigating the restoration process. The new version walks users through their services — roofing, siding, gutters, and storm repair — while integrating education-based CTAs that feed into the CRM’s automated inspection request flow. This page also includes customer testimonials to reinforce trust and conversion.

  • Commercial – I developed the Commercial section to position CJ Restoration for larger-scale opportunities. This page highlights their advanced capabilities in multi-family, commercial roofing, and insurance restoration, written in a tone that speaks to property managers and business owners. I also designed the page to visually align with their new CJ Climate Concierge program for proactive monitoring, creating continuity between services.

  • CJ Climate Concierge – I helped conceptualize and build the CJ Climate Concierge program as a dedicated offering for proactive property protection. The web page introduces the service as an exclusive membership model for property managers and HOAs, integrating lead capture forms that flow directly into automated nurturing campaigns. This system now triggers seasonal outreach and maintenance reminders to keep clients engaged year-round.

  • Contact – The Contact page was one of the most functional upgrades. I built and connected the forms directly into the CRM to create a seamless data handoff — no manual entry required. Every form submission automatically creates a new lead, assigns it to the correct department head, and initiates both homeowner communication and internal task tracking. This one page alone eliminated countless hours of administrative backlog.

  • Resources & Free Inspection – I added downloadable homeowner resources and strategically placed “Schedule a Free Inspection” CTAs throughout the site. Each one acts as a lead magnet that routes into the CRM and follow-up automations, allowing the company to capture, nurture, and convert traffic effortlessly.

  • Gallery / Projects – I incorporated a project gallery to visually showcase their craftsmanship and transparency. Instead of static before-and-after photos, I designed the layout to feel like storytelling — showcasing real restorations, testimonials, and credibility markers. These visuals became a core asset in their proposal templates and sales presentations.

  • Internal Systems Integration – While not visible to the public, I created a connected backend using SharePoint and Outlook that serves as CJ Restoration’s single source of truth for documentation, templates, and employee resources. The site was built to seamlessly sync with that ecosystem, so content updates and document access remain consistent across platforms.

  • 404 / Fallback Pages – I designed branded fallback pages to maintain professionalism and user engagement even on error states, reinforcing consistency and trust throughout the entire site.

Detailed Pages and Features

Home – I completely rebuilt the homepage to position CJ Restoration as a modern, technology-driven restoration company. The new layout clearly separates their residential and commercial services, adds clear CTAs for scheduling inspections, and uses updated brand visuals that communicate credibility and calm confidence. Every lead form on this page connects directly into their automated CRM pipeline, triggering follow-up emails, texts, and internal task assignments.

  • About – I rewrote and redesigned the About page to tell the company’s story in a more intentional, brand-aligned way. I wanted this page to reflect their legacy while introducing their evolution — including their expanded commercial capabilities and customer-first culture. The copy and layout were simplified to make the brand feel both trustworthy and contemporary.

  • Residential – I redesigned the Residential page to serve as a comprehensive guide for homeowners navigating the restoration process. The new version walks users through their services — roofing, siding, gutters, and storm repair — while integrating education-based CTAs that feed into the CRM’s automated inspection request flow. This page also includes customer testimonials to reinforce trust and conversion.

  • Commercial – I developed the Commercial section to position CJ Restoration for larger-scale opportunities. This page highlights their advanced capabilities in multi-family, commercial roofing, and insurance restoration, written in a tone that speaks to property managers and business owners. I also designed the page to visually align with their new CJ Climate Concierge program for proactive monitoring, creating continuity between services.

  • CJ Climate Concierge – I helped conceptualize and build the CJ Climate Concierge program as a dedicated offering for proactive property protection. The web page introduces the service as an exclusive membership model for property managers and HOAs, integrating lead capture forms that flow directly into automated nurturing campaigns. This system now triggers seasonal outreach and maintenance reminders to keep clients engaged year-round.

  • Contact – The Contact page was one of the most functional upgrades. I built and connected the forms directly into the CRM to create a seamless data handoff — no manual entry required. Every form submission automatically creates a new lead, assigns it to the correct department head, and initiates both homeowner communication and internal task tracking. This one page alone eliminated countless hours of administrative backlog.

  • Resources & Free Inspection – I added downloadable homeowner resources and strategically placed “Schedule a Free Inspection” CTAs throughout the site. Each one acts as a lead magnet that routes into the CRM and follow-up automations, allowing the company to capture, nurture, and convert traffic effortlessly.

  • Gallery / Projects – I incorporated a project gallery to visually showcase their craftsmanship and transparency. Instead of static before-and-after photos, I designed the layout to feel like storytelling — showcasing real restorations, testimonials, and credibility markers. These visuals became a core asset in their proposal templates and sales presentations.

  • Internal Systems Integration – While not visible to the public, I created a connected backend using SharePoint and Outlook that serves as CJ Restoration’s single source of truth for documentation, templates, and employee resources. The site was built to seamlessly sync with that ecosystem, so content updates and document access remain consistent across platforms.

  • 404 / Fallback Pages – I designed branded fallback pages to maintain professionalism and user engagement even on error states, reinforcing consistency and trust throughout the entire site.

Detailed Pages and Features

Home – I completely rebuilt the homepage to position CJ Restoration as a modern, technology-driven restoration company. The new layout clearly separates their residential and commercial services, adds clear CTAs for scheduling inspections, and uses updated brand visuals that communicate credibility and calm confidence. Every lead form on this page connects directly into their automated CRM pipeline, triggering follow-up emails, texts, and internal task assignments.

  • About – I rewrote and redesigned the About page to tell the company’s story in a more intentional, brand-aligned way. I wanted this page to reflect their legacy while introducing their evolution — including their expanded commercial capabilities and customer-first culture. The copy and layout were simplified to make the brand feel both trustworthy and contemporary.

  • Residential – I redesigned the Residential page to serve as a comprehensive guide for homeowners navigating the restoration process. The new version walks users through their services — roofing, siding, gutters, and storm repair — while integrating education-based CTAs that feed into the CRM’s automated inspection request flow. This page also includes customer testimonials to reinforce trust and conversion.

  • Commercial – I developed the Commercial section to position CJ Restoration for larger-scale opportunities. This page highlights their advanced capabilities in multi-family, commercial roofing, and insurance restoration, written in a tone that speaks to property managers and business owners. I also designed the page to visually align with their new CJ Climate Concierge program for proactive monitoring, creating continuity between services.

  • CJ Climate Concierge – I helped conceptualize and build the CJ Climate Concierge program as a dedicated offering for proactive property protection. The web page introduces the service as an exclusive membership model for property managers and HOAs, integrating lead capture forms that flow directly into automated nurturing campaigns. This system now triggers seasonal outreach and maintenance reminders to keep clients engaged year-round.

  • Contact – The Contact page was one of the most functional upgrades. I built and connected the forms directly into the CRM to create a seamless data handoff — no manual entry required. Every form submission automatically creates a new lead, assigns it to the correct department head, and initiates both homeowner communication and internal task tracking. This one page alone eliminated countless hours of administrative backlog.

  • Resources & Free Inspection – I added downloadable homeowner resources and strategically placed “Schedule a Free Inspection” CTAs throughout the site. Each one acts as a lead magnet that routes into the CRM and follow-up automations, allowing the company to capture, nurture, and convert traffic effortlessly.

  • Gallery / Projects – I incorporated a project gallery to visually showcase their craftsmanship and transparency. Instead of static before-and-after photos, I designed the layout to feel like storytelling — showcasing real restorations, testimonials, and credibility markers. These visuals became a core asset in their proposal templates and sales presentations.

  • Internal Systems Integration – While not visible to the public, I created a connected backend using SharePoint and Outlook that serves as CJ Restoration’s single source of truth for documentation, templates, and employee resources. The site was built to seamlessly sync with that ecosystem, so content updates and document access remain consistent across platforms.

  • 404 / Fallback Pages – I designed branded fallback pages to maintain professionalism and user engagement even on error states, reinforcing consistency and trust throughout the entire site.

Accessibility and Optimization

Behind the visuals and workflows, every element of the CJ Restoration ecosystem was optimized for performance, scalability, and clarity. The website was built for speed and mobile accessibility. The CRM and SharePoint systems were configured to handle data growth and future automation additions without disruption.

Integrations between Outlook, SharePoint, and the CRM created a cohesive tech environment where everything communicates - documents update automatically, employees receive task notifications, and clients experience seamless service continuity.

Accessibility and Optimization

Behind the visuals and workflows, every element of the CJ Restoration ecosystem was optimized for performance, scalability, and clarity. The website was built for speed and mobile accessibility. The CRM and SharePoint systems were configured to handle data growth and future automation additions without disruption.

Integrations between Outlook, SharePoint, and the CRM created a cohesive tech environment where everything communicates - documents update automatically, employees receive task notifications, and clients experience seamless service continuity.

Accessibility and Optimization

Behind the visuals and workflows, every element of the CJ Restoration ecosystem was optimized for performance, scalability, and clarity. The website was built for speed and mobile accessibility. The CRM and SharePoint systems were configured to handle data growth and future automation additions without disruption.

Integrations between Outlook, SharePoint, and the CRM created a cohesive tech environment where everything communicates - documents update automatically, employees receive task notifications, and clients experience seamless service continuity.

Conclusion

The CJ Restoration transformation was both a modernization project and a cultural evolution. By unifying brand and technology, I helped the company move from manual operations to intelligent automation without losing its human touch.

What began as a collection of disconnected tools and processes is now a fully integrated ecosystem where design, data, and communication work in harmony. The company now operates with efficiency, consistency, and confidence - equipped to grow, scale, and serve with the same level of integrity that built its reputation.

This project embodies my core philosophy: great systems and great brands are built the same way with empathy, precision, and purpose.

Conclusion

The CJ Restoration transformation was both a modernization project and a cultural evolution. By unifying brand and technology, I helped the company move from manual operations to intelligent automation without losing its human touch.

What began as a collection of disconnected tools and processes is now a fully integrated ecosystem where design, data, and communication work in harmony. The company now operates with efficiency, consistency, and confidence - equipped to grow, scale, and serve with the same level of integrity that built its reputation.

This project embodies my core philosophy: great systems and great brands are built the same way with empathy, precision, and purpose.

Conclusion

The CJ Restoration transformation was both a modernization project and a cultural evolution. By unifying brand and technology, I helped the company move from manual operations to intelligent automation without losing its human touch.

What began as a collection of disconnected tools and processes is now a fully integrated ecosystem where design, data, and communication work in harmony. The company now operates with efficiency, consistency, and confidence - equipped to grow, scale, and serve with the same level of integrity that built its reputation.

This project embodies my core philosophy: great systems and great brands are built the same way with empathy, precision, and purpose.

CJ Restoration
CJ Restoration
CJ Restoration
NVZN Grill

Forget trends.
Build systems that outlive them.

NVZN turns chaos into clarity through automation, storytelling, and strategy that actually scales.

NVZN Grill

Forget trends.
Build systems that outlive them.

NVZN turns chaos into clarity through automation, storytelling, and strategy that actually scales.

NVZN Grill

Forget trends.
Build systems that outlive them.

NVZN turns chaos into clarity through automation, storytelling, and strategy that actually scales.

Newsletter

Stay Human in the Age of Automation.

The NVZN newsletter delivers deep dives on AI, automation, and the art of building systems that feel not just function.
Real strategy. Real emotion. No recycled marketing fluff.

Join the future of intelligent marketing.

Newsletter

Stay Human in the Age of Automation.

The NVZN newsletter delivers deep dives on AI, automation, and the art of building systems that feel not just function.
Real strategy. Real emotion. No recycled marketing fluff.

Join the future of intelligent marketing.

Newsletter

Stay Human in the Age of Automation.

The NVZN newsletter delivers deep dives on AI, automation, and the art of building systems that feel not just function.
Real strategy. Real emotion. No recycled marketing fluff.

Join the future of intelligent marketing.